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Customer Service Standard

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Saugeen Shores has developed the Accessibility Standards for Customer Service Policy that includes information on the following:

  • Providing goods and services to people with disabilities
  • Communication
  • Use of support persons, assistive devices and service animals
  • Notice of temporary service disruptions
  • Accessibility of Meetings
  • Training
  • Feedback process
  • Format of Town documents
  • Accessible Customer Service Training for Council, Committees, Boards, Employees and Volunteers