| How to set-up an online account and register for recreational (public) skating |
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In order to manage facility capacity, all participants must register for recreational skates. You can register online or by calling 519-832-2008 ext. 131.
Registering online
If you have an account already, log in and search for your programs.
If you or your children have participated in swimming lessons or camps or you've rented a facility, you likely have an account. If you've forgotten your password, input your email address and click on "forgot password." A temporary password will be sent to the email address you provided. You will then be prompted to create a permanent password.
If you do not have an account, select create an account. Follow the prompts to create an account. You can add other family members to your account once it is set up.
Follow our how-to guide to setting up a account.
Skating registration
- Register for skates online anytime, and up to 1 hour prior to the start time
- Register online, weekdays by phone 519-832-2008 ext. 131
- Maximum of 3 registrations per week
- Registration is first come, first serve
- Payment is required at the time of booking online or by phone
- Programs open for registration 7 days in advance
- Walk-ins will not be permitted
- If registering by phone, do not leave a voicemail to confirm your spot. You must receive verbal confirmation that you're registered.
Questions or challenges with account set-up or registration?
Contact us by email or call 519-832-2008 ext. 131.
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| Recreational (public) skating |
Schedule
Recreational skating begins at the Plex and Southampton Coliseum the week of March 8, 2021. Pre-booking for all recreational skating times is required. You can pre-book online or by phone at 519-832-2008 ext 131.
Skates will be available to register up to 1 week in advance. Search by the type of skate.
Download the skating schedule
Fees
- Parent & Tot: $2 per skate
- Adult Skate: $3.50 per skate
- Adult Skate (All you can Skate Pass): $39.55
- Family Skate: $7 per family per skate
COVID-19 protocols
Please review these important changes to our skating program ensure everyone’s safety and enjoyment.
- All skating time are now 45 minutes sessions
- Arrive no earlier than 15 minutes prior to skating time
- Access will only be permitted 5 minutes past the start of the skate
- Entering the arenas
- Plex: Use the main Plex entrance
- Coliseum: Use the entrance at the back of the arena (north east corner)
- Staff will greet participants when they arrive
- All participants are required to self-screen before arriving. Staff will confirm with participants that they have screened
- Masks are mandatory everywhere in the building except while on the ice surface for everyone 2 years and older
- Participants will not return to the dressing room after skating
- Participants will exit ice through the players bench and remove skates in the lobby
- Participants can leave belongings on players benches while skating. Benches are disinfected before and after use
- Physical distancing must be maintained at all times from everyone outside your household including when:
- moving throughout the facility;
- entering/exiting the rink area;
- putting on and removing equipment; and
- when using the ice surface
- When your skating time is done please exit the ice, remove skates in lobby and exit the building immediately
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| Ice rentals |
How to book
- Review our COVID-19 Conditions of Use - Private Ice Rentals
- Email the Programs and Facilities Booking Coordinator or call 519-832-2008 ext. 131
- Complete and submit your COVID-19 Safety Plan, Conditions of Use - Private Ice Rentals and Group Waiver. Review due dates below.
- Send a copy of your safety plan and the conditions to use to all participants in your group
- Review facility flow plans and expectations prior to arrival
Required paperwork
- COVID-19 Safety Plan: This must be completed by the person who holds the rental agreement for the ice rental. This will allow the Town to confirm that the person holding the rental has a plan in place to keep the participants in their group safe and to mitigate risk.
- COVID-19 Conditions of Use: This document must be signed by the person who holds the rental agreement. This will demonstrate that he/she has an understanding and agrees to the terms and conditions of their rental during COVID-19. The Terms and Conditions are to be sent to each participant in the rental agreement holder's group to ensure there is a clear understanding of terms and conditions of the rental.
- Group Waiver: This document must be signed by the person who holds the rental agreement.
- Paperwork due dates:
- Rentals on Saturday, Sunday and Monday: due Thursday prior by 4:30pm
- Rentals on Tuesday to Friday: due 24 hours prior to rental time
- Rental will be cancelled if paperwork is not received by due date):
The online forms will be automatically distributed to staff.
Rates
- Prime time (after 5pm, weekends anytime): 161.20+HST per hour
- Non prime time (weekdays before 5pm): 114.72+HST per hour
- Last minute ice (booked within 24 hours): 69.66+HST per hour
- Insurance: $5 per ice rental under 3 hours, per season rates are available for recurring bookings
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| Plex flow: arriving, moving through and exiting the arena |
Saugeen Shores Community Complex
There are two facility flow plans for the Plex; a flow through plan for private rentals and minor sports and a return to dressing room plan for our regular recreational hockey users.
| Flow Through Plan |
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This plan is designed for private ice rentals and minor sports groups. Download the facility map.
Facility entrance and lobby
Participants and spectators (1 per participant max.) will enter through the same entrance.
- Enter through the main Plex entrance
- Doors will open 15 minutes prior to ice time and will remain open until 5 minutes prior to ice time (i.e. if the ice time is at 5pm, the doors will be open from 4:45-4:55)
- Line-up outside the entrance keeping 2 metres apart. Arrive close to your entry time to avoid congregating
- Everyone must self-screen prior to arrival (see above)
- Once inside, stop and sanitize hands
- Proceed into arena lobby
- Check board for dressing room and spectator zone assignments
- Proceed to dressing rooms
Ice entry and exit
Parents/caregivers (spectators) will be permitted in the dressing room to assist with skate tying. Masks must be worn at all times. Participants are required to wear a mask until their helmet is on in the dressing room.
If parent/caregiver assistance is not required, use the north ice entrance to enter the appropriate spectator zone.
- Two dressing rooms will be assigned per team. Participants will not return to the dressing rooms after ice time
- Participants will proceed to designated dressing room with parent/caregiver
- Masks must be worn at all times by parent/caregiver
- Once participant is ready, parent/caregiver will exit to spectator area via designated ice entrance
- No belongings/bags will be left in the dressing room. Parent/caregiver will take participant's bag to the stands
- Once in spectator area, parent/caregiver cannot return to dressing room hallway
- Participants will enter the ice at the start of their ice time
- All participants will exit the ice via the Home bench to the Club room and lobby to remove skates, helmet, gloves. Participants will go through the Club room to get to the lobby
- Parent/caregiver will meet participant in lobby or Club room to assist with skate/helmet removal
- Space allows both teams to remove skates at same time
- Once skates and helmet are removed, parent/caregiver and participant will exit facility together via the north west exit
- Participants are required to put on their put their mask on once in the Club room/lobby and to exit the facility
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| Return to Dressing Room Plan |
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This plan is prepared for our regular recreational hockey users. Download the facility map.
Facility entrance and lobby
Participants and spectators (1 per participant max.) will enter through the same entrance.
- Enter through the main Plex entrance
- Doors will open 15 minutes prior to ice time and will remain open until 5 minutes prior to ice time (i.e. if the ice time is at 5pm, the doors will be open from 4:45-4:55)
- Line-up outside the entrance keeping 2 metres apart. Arrive close to your entry time to avoid congregating
- Everyone must self-screen prior to arrival (see above)
- Once inside, stop and sanitize hands
- Proceed into arena lobby
- Check board for dressing room and spectator zone assignments
- Participant and spectator proceed to dressing room hallway
- Participants proceed to designated dressing room
- Spectators proceed to stands via North ice entrance from the dressing room hallway
Ice entry
Participants are required to wear a mask until their helmet is on in the dressing room.
- Two dressing rooms will be assigned per team
- Participants proceed to designated dressing room to put on skates, gloves and helmet
- Participants remain in their dressing room until the buzzer sounds then enter ice using appropriate entrance
Ice exit
- Participants exit the ice via the appropriate ice door and return to dressing room to remove skates, helmet and gloves
- Remain in the dressing room until they hear the buzzer for the next ice time to begin
- Follow the dressing room hallway north to exit into the lobby to exit the facility
- Participants are required to put their mask on once in the dressing room and to exit the facility
Facility exit
- Spectators exit the stands to the north (lobby) end at the end of the ice time
- Spectators use the west door from the arena surface into the lobby and then exit the facility via the north west exit
- Participants exit the facility via through the main Plex doors. They will follow the dressing hallway to the lobby to exit
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Exceptions
- If users require the use of accessible entrance or exit, doors on west side may be used
- In the event of an emergency, occupants should leave the facility through the closest exit regardless of facility flow
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| Coliseum flow: arriving, moving through and exiting the arena |
Southampton Coliseum
View the Coliseum's facility flow plan, and read the details below.
Facility entrance
Participants and spectators (1 per participant max.) will enter through the same entrance.
- Enter through the east entrance
- Doors will open 15 minutes prior to ice time and will remain open until 5 minutes prior to ice time (i.e. if the ice time is at 5pm, the doors will be open from 4:45-4:55)
- Line-up outside the entrance keeping 2 metres apart. Arrive close to your entry time to avoid congregating
- Everyone must self-screen prior to arrival (see above)
- Once inside, stop and sanitize hands
- Check board for dressing room and spectator zone assignments
- Proceed into arena
Ice entry and exit
Parents/caregivers (spectators) will be permitted in the dressing room to provide assistance with skate tying. Masks must be worn at all times. Participants are required to wear a mask until their helmet is on in the dressing room.
Facility flow through - parent/caregiver assistance required
- Two dressing rooms will be assigned per team. Participants will not return to the dressing rooms after ice time
- Participants will proceed to designated dressing room with parent/caregiver
- Masks must be worn at all times by parent/caregiver
- Once participant is ready, parent/caregiver will exit to spectator area via designated corridor
- No belongings/bags will be left in the dressing room. Parent/caregiver will take participant's bag to the stands
- Once in spectator area, parent/caregiver cannot return to dressing room hallway
- Participants will exit the dressing room when the buzzer sounds at the start of their ice time
- Participants will exit the ice via the visitors bench and go through into the lobby to remove skates, helmet, gloves
- Parent/caregiver will meet participant in lobby to assist with skate/helmet removal. Entry to lobby may be staggered depending on capacity
- Once skates and helmet are removed, parent/caregiver and participant will exit facility together via north doors
- Participants will be required to put their mask on in the lobby and when exiting
Facility flow through - no assistance required
- Two dressing rooms will be assigned per team or group. Participants will not return to the dressing rooms after ice time
- Participants will proceed to designated dressing room
- Parent/caregiver (spectators) will proceed to designated spectator area
- No belongings will be left in the dressing room. User groups will manage bags, or participants may place them at the appropriate players' bench
- Participants will exit the dressing room when the buzzer sounds at the start of their ice time
- Participants will exit the ice via the visitors bench and go through into the lobby to remove skates/helmet
- At end of ice time, spectators will exit the stands to the west and leave the facility via the north exit doors
- Participants will remove their skates/helmet in the lobby and exit facility via north doors
- Participants will be required to put their mask on in the lobby and when exiting
Exceptions
- If users require the use of accessible entrance or exit, doors on west side may be used
- In the event of an emergency, occupants should leave the facility through the closest exit regardless of facility flow
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| Facility protocols: what to expect |
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Protocols are in place in order to manage building capacity and mitigate risk. These protocols are subject change at any time.
Face coverings or masks
- Face coverings or masks are required in all areas of the facility except on the ice surface
- Face coverings or masks are required until participants have their helmet on, ready to enter ice
Participants
- Must arrive and leave dressed except for helmet, skates and gloves
- If possible, bring a smaller bag for belongings instead of a hockey bag
- Goalies must arrive with their base layer, socks and hockey pants on. They are permitted to bring a bag with the rest of their gear to put on
- Washrooms will be open in dressing rooms, showers will be closed
- Absolutely no spitting, snorting or snotting on ice surface, players benches or dressing rooms
- Absolutely no sharing of water bottles
- Participants will not return to dressing rooms when exiting ice
- Participants are required to wear a mask until their helmet is on in the dressing room
- Do not exit dressing room to enter ice surface until buzzer sounds
Spectators/Parents/Caregivers
- 1 person (spectator/coach/parent/caregiver) per minor aged participant (under 18) will be permitted in the facility for minor sports
- Siblings and children are not permitted in the facility
- Exit facility immediately following end of ice time, unless assisting your child
- Must remain in designated spectator areas and maintain physical distance at all times
- Spectators are not permitted to enter and exit the facility during the ice time
- Public washrooms will be available
- Masks are required at all times
Facility access
- Access will be provided 15 minutes before ice time
- User groups will have 15 minutes to exit the facility after leaving the ice
- Spectators/parents/caregivers will wait for participants in parking lot, unless removing skates/helmet
- Off-ice warm-ups or dryland training are not permitted in the facility
- Everyone is expected to follow directional arrows, signage, hand sanitizing protocols and physical distancing practices
Food and drink
- No shared food or drinks are permitted
- Individual food or beverages are permitted; however keep in mind that masks are required except when on the ice surface
- Water bottle fill stations will be open but try to arrive with a full water bottle
- All garbage must be deposited in waste containers, not left behind on benches, dressing room floors or in stands
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| Contact us |
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If you have questions or concerns, please contact us:
Lisa Billing, Manager, Recreation
519-832-2008 ext 124, lisa.billing@saugeenshores.ca
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